Selecting A Company To Host Your Telephone System

When selecting a hosted PBX provider to supply your virtual telephone system, you should study the offerings available from a number of suppliers before making your decision.

Listed below are some of the things that you should be doing before committing to a hosted PBX contract.

• Identify your system functionality requirements (e.g. call queues, hunt groups, transfers etc).
• Produce a list of service providers that fit your requirements.
• Obtain quotes from each of those service providers.
• Shortlist 2 or 3 companies from the quotes provided, be sure to consider contract length and tie ins when making your decision.
• Get demonstrations of the systems from the shortlisted companies - pay particular attention to call quality.
• Select your preferred supplier.

List Of Providers

Opus Telecom

One of the bigger telecoms providers covering London & the South East of England, Opus have good trunk connections and a modern web interface for their VOIP systems.
www.opus-telecom.co.uk

Spitfire

Spitfire come to the market with experience as an internet hosting company with less traditional telecoms knowledge, which makes their offerings innovative and backed up by reliable connectivity.
www.spitfire.co.uk

Orbtalk

Orbtalk are one of the bigger UK providers of hosted VOIP systems, based in Brighton, they have a very good web interface for phone system management.
www.orbtalk.co.uk

Adepteo

Based in Manchester and covering the North of England Adepteo have a good track record in hosted PBX and business VOIP conncetivity, they target their offerings to the correct client base and look to be one of the more reliable UK providers.
www.adepteo.net